Frequently Asked Questions

How long does it take for delivery/production?

Order processing time is up to 48 hours. Items are delivered on average within 2-8 business days after processing. For goods which are handmade, the time of production may be a little bit longer (in this case we'll inform you separately).

Order processing time is up to 48 hours. Items are delivered on average within 2-8 business days after processing. For goods which are handmade, the time of production may be a little bit longer (in this case we'll inform you separately).

How can I track my order?

After order confirmation, you will receive a tracking number by email, with instructions on how you can track your shipment. Delivery is made with trusted carriers such as DHL, DPD and local partners.

After order confirmation, you will receive a tracking number by email, with instructions on how you can track your shipment. Delivery is made with trusted carriers such as DHL, DPD and local partners.

How can I get more information about the product?

See the product page for details. If you have additional questions, contact our customer service team by e-mail - Hello@pipiroos.com

See the product page for details. If you have additional questions, contact our customer service team by e-mail - Hello@pipiroos.com

How can I make a payment?

At our shop, convenience meets security. You can seamlessly pay with PayPal or credit card through our trusted Stripe system. Whether you prefer the flexibility of PayPal or the familiarity of your credit card, rest assured that your transactions are protected by industry-leading security measures. Shop worry-free knowing your payment information is in safe hands.

At our shop, convenience meets security. You can seamlessly pay with PayPal or credit card through our trusted Stripe system. Whether you prefer the flexibility of PayPal or the familiarity of your credit card, rest assured that your transactions are protected by industry-leading security measures. Shop worry-free knowing your payment information is in safe hands.

How and can I return the product if it did not suit me?

You can return items to us under the following conditions:

  • The product must be returned within 30 days from the original order date.
  • The product should be unused, undamaged, and include all original labels.
  • Personalized items cannot be returned.

You can return items to us under the following conditions:

  • The product must be returned within 30 days from the original order date.
  • The product should be unused, undamaged, and include all original labels.
  • Personalized items cannot be returned.